Feature Spotlight #57 - Ashley Duran

Leading with Love and Unshakable Confidence

This week’s Her.Collective Spotlight shines brightly on Ashley Duran, the dynamic Assistant County Manager for WFG National Title, Washington North. With over 13 years in the title insurance industry, Ashley’s journey is one defined by resilience, reinvention, and heart-centered leadership.

From her early days in retail to her rise in title, Ashley has always led with a clear purpose: to serve, to inspire, and to make an impact that lasts far beyond the transaction.

From Nordstrom to Navigating Title

Like so many of us, Ashley didn’t set out to build a career in title insurance. She began her professional path at Nordstrom, where she honed her skills in client service, leadership, and business development. But when the company restructured and the position she was working toward was eliminated, Ashley faced a pivotal crossroads, and that’s when a family friend introduced her to the world of title insurance.

While the industry wasn’t completely foreign, her father spent more than 40 years in the title and escrow space, it wasn’t something she had ever considered for herself. What began as an unexpected pivot became a calling that has shaped her professional and personal life ever since.

Leading with Heart and Vision

At WFG, Ashley leads with a blend of strategic acumen and genuine care. She oversees growth, innovation, and team development across Washington’s northern markets. Her leadership philosophy centers on culture, collaboration, and the belief that when people feel seen and valued, they produce their best work.

“Leadership rooted in integrity, empathy, and service is what transforms organizations,” she says. “Our industry thrives when we elevate one another and lead with heart, not ego.”

Having spent twelve years at her previous company in roles ranging from Sales Executive to Sales and Marketing Manager, Ashley brings a 360-degree understanding of how teams succeed.

When she joined WFG in late 2024, she brought not just experience but a vision: to drive sustainable growth through innovation and human connection. “I believe culture and community drive performance,” she explains. “When people feel supported, they do their best work.”

Mentorship, Mindset & Momentum

Throughout her career, Ashley has had strong women help shape her path, but one mentor stands out above the rest: Lisa Crown.

“Lisa has been such a pivotal part of my growth,” Ashley says. “She’s direct, honest, and challenges you to think bigger and reach higher. Her mentorship not only accelerated my career but pushed me to redefine what I believed I was capable of.”

That same philosophy of fearless growth is what Ashley now brings to her own leadership. She’s intentional about helping others rise, especially women who are newer to the industry.

Her advice?

“Confidence is key. Believe in your value, your ideas, and your place at the table. Confidence draws people in. It’s magnetic. Know what you bring to the table and never be afraid to speak up for yourself or your vision.”

Leading with Love

Ashley’s professional philosophy can be summed up in one word: love.

“My why is love,” she says simply. “Love for my family, my clients, my community, and my team. Everything I do comes from a place of love and service.”

That mindset fuels how she builds teams and cultivates culture. “Leadership rooted in empathy and service is what transforms organizations. Our industry thrives when we elevate one another, when we focus on people over power and lead with heart, not ego.”

It’s a perspective she’s not only adopted but embodied, helping redefine what leadership in title can look like - collaborative, compassionate, and human-centered.

Grace, Grit & Growth

In an industry built on relationships and resilience, Ashley knows that navigating challenges is part of the journey. Her approach to difficult people or high-pressure situations? Grace, boundaries, and emotional intelligence.

“I’ve learned that not every situation requires a reaction,” she shares. “Sometimes, strength is found in restraint. I try to lead with empathy, seek understanding, and redirect energy toward solutions rather than conflict. The key is staying grounded in your values and not letting someone else’s behavior pull you out of alignment with who you are.”

Fueled by Family & Purpose

Ashley’s greatest strength comes from her foundation—her family. Her husband, Andrew, has been her rock, sounding board, and biggest supporter for over 14 years. Together, they’re raising two daughters, Evelyn (9) and Vivienne (7), who inspire her to lead with authenticity and purpose every day.

“I want my daughters, and everyone I have the privilege to lead, to see that strength and compassion can coexist,” she says. “My legacy, I hope, will be one of integrity, love, and impact.”

She’s also the youngest of three, surrounded by a close-knit extended family that’s been her steady village through every chapter. “It really does take a village, and I’m blessed with an incredible one.”

Outside the Office: Living Boldly & Growing Always

When Ashley’s not in the boardroom or mentoring her team, she’s out chasing adventure. A lifelong learner and thrill seeker, she challenges herself each year to try something new. Whether it’s learning to ski, hiking the Grand Canyon Rim-to-Rim, or skydiving (yes, skydiving!) Ashley is committed to living outside her comfort zone.

“Growth happens when you lean into discomfort,” she says. “Every new experience reminds me how capable I am and how exciting life becomes when you just say yes.”

Her first concert was Cher, and her music taste is as eclectic as her career path. Think Kygo, Beyoncé, Billie Eilish, Coldplay, and Zac Brown Band. “Music is my reset button. It keeps me grounded, inspired, and ready to take on whatever comes next.”

Her Word: Impact

If Ashley had to choose one word to define her approach to work and life, it would be Impact. “Everything I do, from recruiting and developing people to building brand and culture, stems from my desire to make a lasting impact,” she explains. “I don’t want to just perform; I want to elevate others and help shape an industry that’s better, more innovative, and more human than the one I started in.”

Her Legacy & Her Message

When asked what she hopes her legacy will be, Ashley’s response is both humble and powerful:

“I want to be remembered as someone who built teams that not only achieved excellence but felt valued, seen, and inspired along the way. I want to leave behind an industry that’s more collaborative, compassionate, and connected than when I found it.”

Her message to the women of Her.Collective is one worth reading twice:

“Root for each other out loud,” she says. “Collaborate instead of compete. Take up space and invite others to do the same. The real magic happens when we stop chasing perfection and start sharing our authentic stories - the messy, beautiful, in-between moments that make us who we are. You belong here. And the more we rise together, the more we redefine what leadership looks like for the next generation.”

Ashley Duran is proof that when you lead with heart, stand in your truth, and lift others as you climb, the impact is immeasurable.

Here’s to Ashley, a Woman of Title who leads with love, empowers with purpose, and continues to make waves in all the right ways.

*Connect with Ashley here: aduran@wfgtitle.com I LinkedIn I Instagram I Facebook

Feature Spotlight #56 - Mary Anne Harris

From Basement to Boardroom: The Positively Powerful Journey of Mary Anne Harris

In the world of title insurance, where precision and trust are everything, some women quietly build legacies that ripple across the industry. One such powerhouse is Mary Anne Harris, founder of Positively Balanced, Positively Closed, and Real Estate Closing Path—three companies dedicated to strengthening escrow practices, supporting closers, and elevating the industry through education.

Based in Georgia but serving clients nationwide, Harris has dedicated her career to safeguarding escrow accounts while mentoring and educating others on best practices. Her expertise has made her a sought-after speaker, trainer, and consultant, but her journey began humbly—working in real estate law.

“I started out in 1997 as an office administrator for a real estate and litigation law firm” she recalls. “I was responsible for running the day-to-day operations that included reconciling escrow accounts with six underwriters. By 1999, auditors were asking for my help on the side, and that’s when I realized there was a bigger need. I launched Positively Balanced from my basement, and by 2003, I was able to resign from my full-time job to focus solely on building the business.”

That leap of faith, guided by perseverance and belief in her vision, became the foundation for three thriving companies that continue to help title professionals stay compliant, confident, and prepared.

Women Who Paved the Way

Throughout her career, Harris has drawn inspiration from remarkable women who modeled strength, leadership, and resilience. “There isn’t just one mentor—I’ve been fortunate to watch and admire several incredible women who led with both vision and heart,” she says.

She names Pam Robinson, Carol Clark, Camille Brannon as pivotal influences. “These women each embody qualities I deeply admire: Pam’s always a class act and smart businesswoman who believed in me when I first started.  She was a great sounding board as I was developing my own companies.  Carol, being a well-known litigator and well respected in the real estate industry has always been a cheerleader and inspired my professional growth.  Camille is the Coco Channel of this industry with high standards and an eye for excellence in leadership.  All these women lead with grace while never compromising on integrity.  They elevated my vision for what my life and business could be.

Challenges and Mindset

While some women in title have faced uphill battles, Harris has chosen a different perspective. “I don’t view my career through the lens of obstacles,” she explains. “Instead, I’ve always focused on building solutions. 

Over the years, I’ve created three companies that not only meet real needs in the industry but also free up my clients to concentrate on their growth.”

Her philosophy is simple yet profound:

 “Positive thinking equals positive results.”

For Harris, this isn’t just a slogan—it’s a way of life. “By staying focused on the present and keeping my eyes on what’s possible in the future, I avoid getting stuck in setbacks. I’ve also learned the importance of pacing myself, remaining consistent, and committing fully to whatever promises I make.”

Advice for the Next Generation

When asked what she would say to young women entering the title industry, Harris doesn’t hesitate: “Balance is everything.” She encourages them to create a healthy rhythm between professional aspirations and personal fulfillment.

“In this business, it’s easy to get consumed by deadlines, compliance, and client expectations. But if you neglect your own health, your family, or your passions, you won’t be able to sustain your drive long term. That’s why I tell younger women: nurture your relationships, take care of your health, and chase your goals—but do it with balance. And above all, keep a positive outlook. Focusing on the good, even in tough seasons, will always move you forward.”

Her WHY

At the heart of Harris’s success is her faith. “My faith in God guides me,” she says with quiet conviction. “It gives me the confidence to look forward and build toward the future, even when I can’t see every step clearly. Faith alleviates worry and stress, allowing me to stay focused on what really matters.”

This grounding has not only helped her weather challenges but also inspired her to dream bigger. “I believe anything is possible when you believe in yourself and lean on faith. That belief allows me to see opportunities instead of barriers.”

A Legacy of Building Others

When asked about the mark she hopes to leave on the title industry, Harris’s answer is rooted in service: “I created a training program that helps women carve out meaningful careers, not just jobs. Too often, people fall into positions without realizing they have the potential to create lasting, rewarding career paths in this field.”

She is especially passionate about bringing younger women into the industry. “Our industry is aging, and we need fresh energy and new voices. Many young women face insecurities or distractions that make them doubt their potential. I want them to see that there is space for them here—and that success is absolutely within reach.”

Life Beyond Title

Outside of her business ventures, Harris dedicates her time and energy to her family and community. She shares her life with her husband, David, and together they nurture a vibrant blended family. Their eldest, Anne Marie loves interior design and is making strides in the tech industry.  Steven is approaching college graduation while working at Universal Studios.  Molly Anne is a spirited high school cheerleader with an eye on a fashion career and recently explored Kenya on a mission trip.  Will, just starting his high school journey, has an early passion for finance and finds joy on the tennis court.  Harris deeply appreciates her husband who has always been an anchor of love and support in both family and business endeavors and is an essential part of her success.

Her home life reflects the same values she carries into her work: encouragement, gratitude, and perseverance. “I’m blessed with a supportive family and friends who cheer me on in all our adventures,” she says.

She’s also passionate about giving—often in quiet ways. “I love to give in secret and bring smiles to others’ faces,” Harris shares. Her heart extends to animals as well, and she dedicates time and resources to improving their lives, raising money for those without a voice.

When Harris has free time, she enjoys traveling to new destinations, playing golf with her husband, and curling up with a good book, always eager to explore the world and expand her horizons.

Final Words of Wisdom

Her guiding philosophy is as clear as her company’s name: “Positive thinking equals positive results.” It’s an outlook that has carried her from a basement startup to a nationally recognized group of companies, all while uplifting others along the way.

“I love witnessing the power of women encouraging one another and celebrating successes,” she says. “Her. the Title Collective is proof that when women support women, greatness follows.”

Thank you for all you do, and the inspiration and dedication you bring to the title insurance industry! You exemplify the best of title women, and we are honored to share your story with Her. Title Collective!

*Connect with Mary Anne here: maryanne@positivelybalanced.com I LinkedIn I Instagram I Facebook

Feature Spotlight #55 - DeAnn Newhouse

Featuring: DeAnn Newhouse – Where Title Meets Tech (and Heart!) 💗

For nearly three decades, DeAnn Newhouse has been a steady, guiding presence in the title industry—an industry she admits she stumbled into “by accident” when a summer receptionist job at First American Title turned into a lifelong passion.

From her first days answering phones in Phoenix, to leading escrow operations at the executive level, to now running her own consulting firm, DeAnn’s story is one of resilience, growth, and a deep commitment to people.

A Career Built on Both Operations and Technology

DeAnn’s journey has touched nearly every corner of title. She has worked with some of the largest underwriters, regional players, and family-owned agencies, often stepping into leadership roles at pivotal times—through mergers, acquisitions, and organizational change.

In 2013, she pivoted into consulting, helping companies build systems, strengthen processes, and train teams. Later, her career expanded into the technology side of the industry, where she partnered with software providers to implement Title Production Systems (TPS) and TitleTech tools.

Now, through her firm Anchor & Ascent Consulting, DeAnn brings those two worlds together—bridging operations and technology to help title companies simplify systems, align leadership, and create scalable success without losing sight of the people behind the work.

Rooted in Kansas, Reaching Nationwide

Based in a small Kansas town, DeAnn works with clients all over the country. Her small-town roots keep her grounded, while her early career experiences in larger metro markets give her perspective on the wide-ranging challenges her clients face. She embraces the balance: a strong connection to her local community and the flexibility to travel wherever her expertise is needed.

Lessons from Mentors and Challenges Along the Way

DeAnn credits Debra Quinn, the first escrow officer she worked under, as a formative influence. Debra’s combination of professionalism, technical skill, and kindness set the example for the kind of leader DeAnn aspired to become.

Still, the path hasn’t been without challenges. Becoming an Escrow Officer before age 20 and rising quickly into leadership roles, DeAnn often had to prove herself in an industry where youth wasn’t always taken seriously.

She also experienced the competitive dynamics that sometimes overshadow collaboration in a female-majority space. Those lessons fueled her determination to lead differently—through empowerment, authenticity, and collaboration.

Advice to the Next Generation

For women new to the industry, DeAnn’s message is clear:

“Focus on building others up instead of competing against them. Collaboration will take you further than competition ever will. And honor your boundaries—your self-respect and integrity are your strongest assets.”

She believes that by leading authentically and supporting one another, women can reshape the culture of title insurance into something stronger and more sustainable.

The Heart Behind Her Work

At the center of DeAnn’s “why” is simple: people. Whether entry-level staff or executives, she cares deeply about making their work and lives easier—through process clarity, cultural health, and systems that actually serve the teams using them.

Her daughter has also been a driving force, inspiring DeAnn to model leadership grounded in empathy and integrity. “I didn’t want to repeat the cycle of ruthless leadership I had seen too often,” she says. “I wanted to be the kind of leader I wish I’d had.”

Beyond the Office

Outside of work, DeAnn invests her heart in her community. She serves on the board of the Pratt Teen Center, helping to create a safe and supportive space for local youth. She also finds grounding in nature, recharging among trees and wildlife, and loves music in all forms—classic rock, country, and soulful tunes depending on her mood.

Philosophy and Legacy

If she had to sum up her leadership philosophy in one word, it would be care. Care enough to do the work well. Care about the details. Care about the people around you.

As for her legacy, DeAnn hopes to be remembered for making the industry better—through clarity, collaboration, and a human-centered approach to both leadership and technology.

Final Thoughts for Her.Collective

DeAnn’s parting words are a reminder of why spaces like this matter:

“I love seeing women step into leadership and create spaces like Her.Collective —not only to support and inspire each other, but to strengthen the industry as a whole. When we work together with authenticity and collaboration, everyone benefits.”

Thank you DeAnn for leading with class and strength in title insurance. You are empowering others!

*Connect with DeAnn here:  contact@AnchorandAscentConsulting.com I LinkedIn I Website